Terms and Conditions

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

Office hours of Reception

2:00 PM — 9:30 PM

Cancellation / prepayment

Cancellation and prepayment policies vary according to accommodations type. Check what conditions might apply to each option when making your selection.

Children and extra beds

All children are welcome.
There is no capacity for extra beds in the room.

Pets

Pets are allowed on request. Charges may apply.

Payments and Booking

Payments can be made using PayPal or cash.
When booking a room through the hotel website, payment must be made by bank transfer before arrival at a rate of 50%, the remaining amount must be paid upon arrival at the hotel.
The property management will contact you after selecting a room and provide you the necessary instructions.
When booking through the Booking.com booking system, payment for the stay is accepted by the system itself on behalf of the hotel, but on arrival make sure you have cash for any additional services.
You will pay the property in the property’s local currency (PHP).
Please inform Alona Green House of your expected arrival time in advance.
You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.